Refund policy

Q: Do you accept returns?

A: Yes, we offer a no-hassle return of items that are post-marked and returned within 48-hours of receipt on most clothing only, {a try-on and return period}. Item must be the exact item that was purchased and must be unworn/unused with no damage. If we've missed a flaw, the item has been damaged in shipment or you simply wish to return the item within the time period allowed, please notify us immediately upon receipt. Returned items will be issued a full refund of the purchase price + original shipping paid upon receipt; the refund will be issued in the original form of payment. Return shipping charges are not offered and are non-refundable.

Q: Is there anything that is EXCLUDED from being returned?

A: Yes. At this time, we will only accept returns on most clothing - however, this policy excludes all party, bridal, furs, designer and bead/sequin clothing, which are NOT RETURNABLE. Pre-owned and vintage items have been previously owned and used - for this reason, the majority of our vintage and/or pre-owned items are a final sale. Remember - we have a VERY high standard of choosing the items we sell - we only deal in quality vintage and resale items. Please carefully inspect your items immediately upon receipt and contact us if there is an issue with your purchase or with questions and concern before a purchase. We're happy to assist.

Q: Are there any fees associated with items being returned?

A: Yes. Buyer is responsible for any/all fees add'l fees associated with their purchase from The Vintedge Co., and/or Marcolleen LLC; this includes duties, insurance claims and/or all return or charge backs costs, charges and/or fees; even if filed under a merchandise claim, buyer agrees, at their expense, to return this item.